IMPROVE AIRE

  • Ken York

    New Furnace

    February 14, 2020

    Furnace stop working some time last night (around 8 pm) I called Improve Aire It was late but talked to Sherry and she sent out a technician named Moe. Thank you for the quick emergency service and subsequent replacement of my old furnace. The two installer were very knowledgeable, friendly and respectful keep sure not to let out my cats. They were very fast and cleaned up very well afterward. Again Thanks Ken & Susanne York


    Business Response

    New Furnace

    Thanks Ken i really appreciate your positive feedback. Improve Aire is a customer comes first kind of company, always striving for 100% customer satisfaction. This is why Improve Aire is "The simple choice" for your Heating and Cooling needs.

  • Marcele Malveda

    Fireplace

    February 07, 2020

    I bought my fire place from Alex in Improve Aire. Alex himself is a great guy. He inspected my place and and offered me the exact fireplace that I was looking for. I was so lucky to find a company to help me to choose the right fireplace for my living room. The installers were very professional , polite and neat. I don`t hesitate to refer them to my my friends. THANK YOU .


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    Fireplace

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  • Syeda Shaher Banu

    Fireplace

    February 06, 2020

    I purchased and installed 2 units of Napoleon LV50 fireplace from Improve Aire for my new house. I am extremely happy for this deal. Mohammad helped me a lot for a proper installation. Mohammad is really lucky. He has got such a nice team. ?MoreI purchased and installed 2 units of Napoleon LV50 fireplace from Improve Aire for my new house. I am extremely happy for this deal. Mohammad helped me a lot for a proper installation. Mohammad is really lucky. He has got such a nice team. Brilliant. I will never miss a chance of referring them to any of my friends in coming days. Best wishes.


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    Fireplace

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  • Fred Shahi

    Air Conditioner

    September 10, 2019

    My air conditioner broke. I called Air conditioning service in Vaughan. The showed up to my house in a short time. The Air conditioner is fixed, and the price was great. I recommend this company to everyone for HVAC service.


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    Air Conditioner

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  • Dave Kim

    Air Conditioner

    September 05, 2019

    Alex was helping me a lot and gave the best price hope you reading this:)


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    Air Conditioner

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  • Behzad Shamma

    Fireplace

    September 03, 2019

    Highly recommended for builders and contractors..Finally I found my guy.The first time in my life in construction industry my job done on promised time and price. Definitely I'll continue the business with them


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    Fireplace

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  • Cory Delos-Santos

    Fireplace

    September 02, 2019

    Improve Aire did a great job with fixing my AC, So far no troubles and the installer was really friendly! For the price you can?t beat the service!


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    Fireplace

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  • Mark Kates

    Fireplace

    September 02, 2019

    NO! Glad I put a stop to working with them. I am not surprised by the previous review. BE WARNED. There are many other real fireplace installers that will do the job right, safely, nicely and properly. Owner please get my.number from Alex and contact me. I would like to discuss.


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    Fireplace

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  • Kazem Zeratkkar

    Fireplace

    August 15, 2019

    Improve Aire is the company I definitely recommend to my family and friends to purchase a fireplace, Alex have been providing us with the best ideas to pick the right fireplace, he sure saved us a lot of money, at first we did not know how much we need to know before choosing a fireplace,They also helped us with our rebate for our Furnace, it was really easy to deal with Improve Aire Staff, they are all so friendly and helpful. Wish them all the best.


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    Fireplace

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  • Adam Simi

    Air Conditioner

    August 12, 2019

    I visited Improve Aire store in Improve mall. The show room looked very nice and neat. I met Alex. Alex was very patient and educated me which air conditioner is best for my budget. I purchased my Ac from Alex. The installation booked a few days later. Soheila and Ali were Installers. The used drop sheet from entrance door to the furnace room. Their work was very neat and professional. I am happy with Improve Aire ?s service. I recommend Improve Aire to everyone.


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    Air Conditioner

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  • Elizabeth Long

    Fireplace

    August 09, 2019

    Buyers beware! I wanted to share with you the nightmare that I've had with this company because no one else should have to deal with them and go through what I've gone through and continue to go through with them.They come across as friendly and will likely offer you a good price but the level of incompetence and dishonesty is astounding. Here are some of the things I've had to deal with:1. Creating huge unnecessary holes in my drywall and exterior walls against my builder's instructions (see photos that I've attached) and then taking months to "fix" them using their own workers who didn't have the first clue about drywalling (see photo). The work had to be completely redone by my builder that I had to pay extra for.2. Telling me the height of my fireplace is fine and then after the frame is built, telling me the height is actually not okay and costing me more money to redo the framing3. Doing a bait and switch on the interior of my fireplaces. They covered up the fireplaces telling me that it's to protect them. Once I opened them up and saw that it was entirely different from what I ordered, I asked them to provide me with what I ordered. They said they can't find their notes and since the invoice didn't specify which interior it was (we had asked Alex the sales guy to put in the specific interior when we bought the fireplaces and he had told us that it was fine because it was in his notes), they would not replace it with the proper interior.4. They messed up the exterior vent and wiring of the fireplaces so that we couldn't pass the gas inspection. Although they have a warranty on their fireplaces, they won't come and fix their mistakes.Do not for any reason deal with this company. If you do, you will regret it having spent far more time and expenses dealing with these swindlers.P.S. You can see from their response to my posting that:1. They think fixing their own holes is "unreasonable" and "extra work".2. They think that asking for the fireplace interior you ordered (logs and pebbles) instead of accepting a completely different fireplace interior (glass) is asking for "free things".Run, don't walk far away from this company!


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    Fireplace

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  • Sharareh Shahlaie

    Fireplace

    August 08, 2019

    I had great experience with Improve Aire at Improve Mall. they seem to be very knowledgeable about their product, when comparing them with other companies, their sincerity is great with their customers. Very patient and very professional. When I talk with the other companies, they do not spend enough time the way these people do. When one of my friends who is a builder and purchased all their products from this place, Moe personally supervised the installation and the installer Sam was very professional. He even referred him to his friends and contractors.He was Fast, neat and on time.Construction and renovation can be pretty overwhelming, but they were amazing and made it look so convenient and easy. Thank to all Improve Aire Staff and wish them the best.


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    Fireplace

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  • Elham Khorramshahi

    Fireplace

    May 17, 2019

    Our fireplace looked very old and dirty. I called Improve Aire in Vaughan and ask them for the special price that they offer to service gas fireplaces. Alex answered the phone. They set a time for a service man to come to my place and service my fireplace. The service man was very nice and look very professional. He Put drop sheets on the areas that he was working. He removed the glass and cleaned it with a special solution. He also removed the logs and made sure all ambers are there. Now my fireplace looks like I just bought it. I am very happy with their service and price. I recommend them to everyone who need to get their fireplace serviced professionally.


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    Fireplace

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  • Ali Mirmotalebi

    Air Conditioner

    April 15, 2019

    Perfect service, nice people, reasonable price for my old A/C service. I thank you for all of your recommendations and solutions.


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    Air Conditioner

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  • Ali Mirmotalebi

    Fireplace

    April 15, 2019

    I purchased a gas fireplace from Improve Aire. Friendly staff and good price. Moe helped us to find and customize the right fireplace. Installation service was done professionally and on time. I recommend them.


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    Fireplace

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  • Sandra Kativa

    Fireplace

    January 22, 2019

    A great HVAC company with good services.


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    Fireplace

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  • Iraaj Mah

    Fireplace

    January 21, 2019

    A great showroom for fireplace and heating systems


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    Fireplace

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  • Marco Bokhari

    Fireplace

    January 18, 2019

    I and wife were thinking about purchasing a fireplace for our living room. After lots of shopping around and visiting several fireplace show rooms. We decided to purchase our fireplace from Improve Aire. We visited Improve Aire showroom in Improve mall. Sherry at the front desk was vey helpful. She explained the different options that we could choose from. The she made an appoint to meet us in our place.Mr. Krill who is the technical adviser of the company came to our home and reviewed all possible options with us. If it was not for Improve Aire, We would not have enjoyed the beautiful fireplace that we have now. The service was great and the price was amazing. We strongly recommend Improve Aire to every one because they care about their customers.


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    Fireplace

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  • 360 DigiLook

    Fireplace

    January 18, 2019

    A great HVAC company with good services.


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    Fireplace

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  • Tram Pham

    Air Conditioner

    January 16, 2019

    We had our new AC installed by this company in Sept. 2017 with 2 years warranty. The dealer named Alex. However after a year the AC fan making terrible noise. We contacted Alex to send someone down to check. He asked us to record the noise to investigate. We did and when the technician came to check, there was no noise so they couldnt do anything. We also thought it is fine. However this summer the noise comes again. We called and messaged the company many times in order for them to send someone over for checking. They asked us to record a video and we also did. the noise of the fan is so loud that we got complaints from our neighbors because it disrupted thier sleeping. However the retailer Alex and the technician promised to come but they never come. We have called and sent them hundred of messages and got no replies. I am sitting at their office now to meet them in person and no one is here. This company is a scam. They are super sweet when you purchase but if the product has problem, they will ignore you. Please dont ever and ever purchase from this company.


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    Air Conditioner

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  • Miriam

    Fireplace

    January 18, 2018

    Purchased a Gas fireplace from Improve Aire. Workmanship and customer service was great. I have recommended them to people who are looking for fireplaces at great prices.


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    Fireplace

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